India's leading tyre manufacturer Apollo Tyres has inaugurated a specialized service centre for tyres in Gurugram, Haryana. Independent of a sales outlet, this is the first such tyre service centre in India. Gradually it would service all categories of tyres, the company said in a release.

The company plans to open ten such service centers in different locations across the country in the next 12 to 14 months.

According to the company, the customers visiting the service centre will get on-the-spot grievance redressal, instead of going to multiple touchpoints and waiting for solutions.

While the company will directly monitor the service centre, it will be owned and operated by the franchisee. The technicians employed would be trained and certified by the company to provide all tyre-related services using calibrated equipment.

Apollo Tyres service center is equipped with the state-of-the-art facilities and services including computerized wheel alignment, automatic tyre changer, wheel balancing machine, nitrogen gas inflator, specialized two-wheeler tyre changer and balancer, mushroom plug for tubeless tyre puncture repair, facility for run-flat tyres, and a PUC machine. While the tyre-related services would be charged optimally, the customers have the option of subscribing to the AMC and doorstep emergency services for their tyres.

About this first service centre in Delhi NCR, the company said that the region is the largest market for passenger vehicles, and most of the OEMs have their service centre in the vicinity.